Phone: 072 060 1557 Email: info@phumicouture.com
📦 Shipping & Delivery Information
We aim to make your shopping experience as smooth as your style.
🚚 Nationwide Delivery
We proudly offer delivery across South Africa.
Local Delivery (Johannesburg): FREE and fast! Orders are delivered within 1–3 working days.
Outside Johannesburg: Orders are shipped via trusted courier services. Delivery fees are calculated based on the weight of your package. Expect delivery within 2–5 working days, depending on your location and the courier service.
🔁 Returns & Exchanges
We want you to love your purchase. If you’re not 100% satisfied:
You may return or exchange non-sale items within 7 days of purchase.
Items must be unworn, with original tags, and include a valid proof of purchase.
Please note: Sale and clearance items are final and non-refundable.
📍 Order Tracking
Once your order has been dispatched, you’ll receive a tracking number via email or WhatsApp so you can follow your delivery every step of the way.
💳 Payment Options
We offer secure and flexible payment methods, including:
EFT (Electronic Funds Transfer)
Debit/Credit Cards
Online payments via Paygate
For any questions or special delivery instructions, feel free to contact us directly. We are here to help make your fashion journey seamless.
